How to cancel an order which has not been paid?

If payment for an order has not been made, you can cancel by clicking "Cancel Order" on your account.

How to cancel a paid order?

We move fast ! Our priority is getting items delivered to our customers as quickly as possible.

· Custom size:

Orders canceled within 24 hours since paid will get full refund.

Orders canceled within 24-72 hours since paid will get 60% refund of total amount.

Orders canceled after 72 hours since paid before shipment will get 40% refund of total amount.

· Standard size

Orders canceled within 24 hours since paid will get full refund.

Orders canceled within 24-72 hours since paid will get 70% refund of total amount.

Orders canceled after 72 hours since paid before shipment will get 50% refund of total amount.

Once your order has been shipped, it can no longer be cancelled.

Tip: To ensure the correct items are ordered, we suggest that you read the products' detailed description carefully before ordering. If unsure, please contact our customer service: servicevip@wigsbd.com